FoF1 Services' assets under management
had doubled in the previous year and it anticipated a fourfold growth
in the following 3 years. Investors in the funds were doubling every
year and Advisory Services were continuously expanding. Volumes and
customers' expectations -particularly those of institutional clients
- were putting the company's resources and in-house systems under
An assessment of FoF1's Research, Operations
and Marketing requirements, a review of its processes and technical
architecture, an in-depth survey of the software market.
A comprehensive selection process
involving hands-on proof-of-concept workshops.
A gap phase, run in parallel with
contract negotiations, followed by rigorous implementation planning.
A 3 month
implementation including data migration, staff training, users acceptance
testing and system's configuration
The solution in place supports
growth of the business and increased complexity of the requirements
while keeping staff level under tight control. All requirements were
addressed in an open-ended manner, alleviating management and staff
burden, decreasing substantially manual intervention and improving
processes and data quality.